Privacy Policy

Beauty Buys Privacy Policy - Protecting your personal details on our website.

Last updated: 03 July 2018

Bodyscent International Ltd t/a BEAUTYBUYS (registered number 594424), whose registered office is at Ballyfoyle, Co. Kilkenny, Ireland. When you shop on Beauty Buys we are they company that collects your personal data and controls how it will be used .i.e. the data controller. At Beauty Buys we know that you care how information about you is used and shared and we appreciate your trust in us protect your personal data carefully and sensibly.

This document describes our privacy policy and forms part of our website terms and conditions (Terms & Conditions). By accepting our Website Terms or by visiting www.beautybuys.com ('the Website') you are accepting and consenting to the practices described in this Privacy Policy.

This policy explains how we may collect Personal Data about you. It also explains how we collect and use your information in connection with your relationship with us as a customer. It explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

This policy also refers to information held about suppliers and possible future suppliers, contacts and all other people we hold information about.

Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the General Data Protection Regulation (GDPR), agreed upon by the European Parliament and Council and implemented 25th May 2018. This is the primary law regulating how companies protect EU citizens' personal data.

This document sets out the Privacy Policy of Beauty Buys International and Please read the following carefully to understand our practices regarding your information and how we will treat it. If you have any questions about this policy please contact our customer care department by telephone on 056 7767000 or email [email protected]

The Website is brought to you by Bodyscent International Ltd t/a BEAUTYBUYS. Bodyscent International Ltd t/a BEAUTYBUYS believes it is important to protect your Personal Data (as defined in the General Data Protection Regulation) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at [email protected]

1. Identity and contact information, which includes, first name, last name, title, birthday, email address, telephone number, delivery address, billing address, credit/debit card details and any other details as might be requested from you for the purpose of registration and/or continued use of our services.
2. Technical information includes IP address, your login data, browser type and version, time zone settings and location, language, browser plug in types and versions, operating system and platform and other technology on the devices you use to access the site or any application.
3. Transaction information includes details about payment to and from you and other details of products and services you have purchased from us.
4. Marketing and Communications Information includes your preferences in receiving marketing from us and third parties and your communication preferences.
5. Contact History means keeping a record of what you have said to us, for example, over the phone, by live chat, through a web form, by email, on social media or otherwise.
6. Social Information means information collected if you choose to link your social media accounts with us.

1. When you register for an account with us.
2. When you place an order
3. When you sign up to our newsletters
4. If you request marketing material to be sent to you
5. When you contact our Customer Care Department
6. When you enter a competition, promotion or survey
7. When you give us feedback

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘Cookies’. These cookies cannot be used to identify you personally and are used to improve services for you. Please see our Cookies Policy.

1. To create and manage your account
2. To deliver your purchases to you
3. To provide customer care and technical support
4. To provide you service messages by email, SMS or otherwise, such as order updates
5. To handle returns
6. For security and to verify your identity
7. To provide you with marketing, only where we have the right to do so
8. To communicate with you

1. To take payment and give refunds
2. For fraud prevention and detection

1. To provide products you order
2. To provide customer care and handle returns

1. To keep our site safe and secure
2. To help diagnose system problems
3. To improve and test the features and functions of our website

1. To find out what you like
2. To personalise your experience with our service by offering suggestions and recommendations

1. To send you information by email, SMS, post or otherwise, about our products and services.
2. You will receive marketing messages from us if you have requested information from us or purchased goods from us and, in each case have not opted out of receiving that marketing.
3. We may also market to you details of competitions, promotions but only where you have given your express consent to do so.
4. If we send you a marketing email or SMS, it will include instructions on how to opt out of receiving these marketing communications in the future.
5. You can also manage your information and update your marketing preferences through the ‘My Account’ section when you log in to your Account.
6. Once you do this, we will update your account to ensure that you don’t receive further marketing messages. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed.
7. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service messages such as order updates.

1. We will retain your personal information for as long as you have your account, or as long as is needed to be able to provide the services to you, or for as long as is necessary to provide support related reporting and trend analysis only.
2. Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, provided that you have consented to receiving them, for as long as you do not unsubscribe from receiving the same from us.

Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

However, we share your information with the following companies as an essential part of being able to provide our products and services to you, as set out in this Privacy Policy:

1. Companies that help us fulfil your orders such as payment service providers, fulfilment providers, order packers and delivery companies.
2. Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business.
3. Credit reference agencies, law enforcement and fraud prevention agencies, so that we can help tackle fraud.
4. Companies approved by you, such as social media sites, only if choose to link your accounts to us.
5. Competition winners on social media.
6. We may also share your personal information with law enforcement agencies, other governmental agencies or third parties if we are required by laws to so.
7. Another business entity in the event of a merger, sale restructure, sale, restructure, acquisition, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
8. We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

In certain circumstances we may also need to share your personal data with our legal advisers, bankers, auditors and insurers and our regulators, including HM Revenue & Customs and with any third parties to who we choose to sell or transfer any part of our business or assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to use your personal data for specified purposes and in accordance with our instructions.

The information that we collect from you may be transferred to and stored at a destination outside the European Economic Area. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

When we, or our permitted third parties, transfer your information outside the EEA, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the EA or otherwise require the recipient to subscribe to international frameworks and shields intended to enable secure data sharing. In the case of transfers by Beauty Buys, we will put in place safeguards to ensure that your information remains adequately protected.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

We will retain your name, email address, address, phone number, date of birth, gender, details of previous purchases, searches and items saved in your wish list, which we collect when you hold an account with us for such time as you continue to hold an account with us.

We will retain your name; email address; delivery address and billing address which you provide to us when you make a purchase on our website or app and all our correspondence with you for seven years following your last purchase or contact.

We will treat your payment information in line with the PCI DSS standards which are recognised worldwide.

Where you register to receive our latest news, products and offers, we will keep your contact details (generally your email address and/or phone number) for such time as you wish to continue to receive such updates from us. We monitor how you engage with our emails and other electronic messages, and if you don’t open an email or message for 12 months you’ll automatically fall into a 30 day inactive program. If you’re still not active on email or messaging following this period, we’ll retire your contact details and stop contacting you with marketing. Alternatively you can \"opt out\" to stop receiving marketing emails within 24 hours.

We may need to retain your personal data for other purposes, e.g. operating your account or dealing with any enquiry you have made.

1. To request access to or a copy of any information which we hold about you.
2. To rectification of your information, if you consider that it is inaccurate.
3. To ask us to delete your information, if you consider that we do not have the right to hold it.
4. To withdraw consent to our processing of your information (to the extent such processing is based on previously obtained consent).
5. To ask us to stop or start sending you marketing messages as described below in the marketing section.
6. To restrict processing of your information.
7. To data portability (moving some of your information elsewhere) in certain circumstances.
8. To not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your information.

Any request for access to or a copy of your information must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject. You can request us to rectify and correct any personal data that we are processing about you which is incorrect. If you have a Beauty Buys account you can edit your personal data in my account section.

You must be over 16 to register with us for a personal account, subscribe to BeautyBuys emails and or place an order with BeautyBuys. This website is not intended for children and we do not knowingly collect data relating to children. Children under the age of 15 should not use our website or app and/or make any purchases on our website or app and we may require you to verify your age when you register for an account with us.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Our website and app may include links to third-party websites, plug-ins and apps. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website and app, we encourage you to read the privacy notice of every website and app you visit.

We will happily assist you in any data subject access requests free of charge.

Data subject requests must be made in writing. You can email you query to [email protected]

For any requests relating to your personal information or any of your rights referenced above please feel free to contact us by email [email protected] or by post to: Bodyscent International Ltd. t/a Beauty Buys, Ballyfoyle, Co. Kilkenny. R95 EA49

We may change this policy from time to time to reflect how we are processing your personal data so you should review this policy regularly. If we make any significant changes to the policy we will contact you to let you know.